Cuevo Governance & Legal Framework

Zero Commission & Subscription Refund Policy

Transparent disclosure on platform fee structures and refund eligibilities.

Document Version 2.4 · Effective November 20260% Take Rate Charter

1. 0% Project Commission Policy

Cuevo does not deduct platform take-rates or transaction commissions from client contracts or freelancer payouts. Because no project commissions are charged by Cuevo, no platform commission refunds are necessary.

2. Pro & Elite Subscription Refunds

Freelancers who subscribe to Pro (₹299/mo) or Elite (₹699/mo) tiers can request a full unconditional refund within 48 hours of initial purchase if no sponsored boosts or priority proposals were utilized during that period.

3. Sponsored Placements & Boosts

Purchases of 7-day or 30-day sponsored search placements and homepage spotlights are non-refundable once the boost schedule has commenced and live impressions have been served.

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